CLIENT FEEDBACK
What Families Are Saying
Real experiences from parents
who've worked with our team
We believe transparency matters.
Via anonymous surveys, we regularly ask families to share their honest feedback about their experience with Mind Matters, from the first phone call to the final evaluation report. Below, you'll find real responses from parents who've walked this path with us. Their voices help us improve, and we hope their experiences help you feel confident about taking the next step for your child.
Our Feedback Metrics
What Parents Are Saying
→ On Our Administrative Team
"Extremely impressive! The intake coordinator is SO responsive and helpful, the process is easy, and our clinician is a godsend."
"It was easy and clear and the intake coordinator and staff were super responsive during the scheduling process."
"It was great. It is a major reason we went with your practice, the ease of communication and scheduling."
→ On Meeting Their Psychologist
"As soon as we finished the intake, my husband and I turned to each other in relief. I may have shed a tear or two. Our clinician was an exemplar of how concerned parents should be treated."
"I felt very confident in her after meeting with her. She was very professional, very curious about our child, and was a good listener."
"The intake with our psychologist was really thorough. We appreciated the time with her."
→ On the Overall Experience
"It was honestly so easy, in a generally stressful situation, that it really helped!"
"Hopeful. We're looking forward to working with both clinicians and curious to learn their findings."
"I liked working with our clinician so much with one child that I signed up for her work with my other child. I think she is thorough, cordial and good at her job."
Have You Worked With Us?
We'd love to hear about your experience!